What is job burnout? The Mayo Clinic defines it as "a state of physical, emotional and mental exhaustion caused by long-term exposure to demanding work situations. Burnout is the cumulative result of stress." This can be experienced everywhere within the workplace, and that includes the church setting, with both volunteers and paid staff members.
We saw this happen in many areas of our former church, and, unfortunately, experienced it personally. Burnout is bad enough on its own, but in many church situations there is a lack of sympathy and support when it occurs. One remark that came from the pulpit was, "If you are dissatisfied, then you are disqualified." That, combined with eye rolling and sarcastic comments basically summed up the leadership's position on the subject of burnout. It was interesting that the leadership seemed to be an authority on many issues about which they were actually quite clueless, but, somehow they were still able to impose their selfish philosophy onto everyone in the church.
The Mayo Clinic lists the following as possible reasons for job burnout:
- Lack of control. Perhaps you're unable to influence decisions that affect your job, such as which hours you'll work or which assignments you get. Perhaps you're unable to control the amount of work that comes in.
- Unclear job expectations. Examples include uncertainty over what degree of authority you have and not having the necessary resources to do your work.
- Dysfunctional workplace dynamics. Examples are working with an office bully, being undermined by colleagues or having a boss who micromanages your work.
- Mismatch in values. If your values differ from the way your company does business or handles employee grievances, it will wear on you.
- Poor job fit. Working in a job that poorly aligns with your interests and skills is certain to become more and more stressful over time.
- Extremes of activity. When a job is always monotonous or chaotic, you'll need constant energy to remain focused. Over time this energy drain can lead to burnout.
Does any of this sound familiar to you? It certainly does to us. We experienced frustration over a lack of control, were often unclear about job expectations because of very poor communication, and were mistrusting of co-workers because the leadership would pit one against the other for "information." We often saw situations handled poorly, but were unable to voice that without seeming to be trouble makers. Many people were placed in jobs that they were not qualified for. And, most importantly, the extremes of activity. Oh My Lord, the extremes. No one's energy levels, stress levels, families, or outside activities were ever considered. You just did what you were told to do without questioning it. You were required to work extra hours, sometimes way into the night. One time it got back to the pastor that people were feeling overworked and stressed out. At a staff meeting, he said, "If you have too much on your plate, then EAT SOME." Why we didn't all get up and scrape our proverbial plates off onto his lap, I do not know. I wish I had.
What is even more of a travesty is to treat volunteers that way. We experienced that first hand, and saw many others experience it as well. Somehow it was thought that it was such an honor to attend this church, and be a part of the helps ministry, that it was worth it, and actually beneficial to you to be harshly corrected on a fairly regular basis. I was hurt so many times that I often literally felt like I had been stabbed in the chest with a knife. And this is at CHURCH, of all places. The truly sad part about this was that the staff members and helps people were what made the ministry look so good, at least until they were run off. The more of a creative and "out of the box" thinker you were, the more of a threat you presented. "Yes men" were much preferred. And, ironically, while everyone else was working themselves into a frenzy, the leadership was very self-pampering, often talking about how they needed rest, going on frequent vacations, and coming in to work whenever they pleased.
Burnout is real, it is created by stress, and stress is very unhealthy. Establish your priorities and don't put your church duties ahead of yourself and your family. It will get you absolutely nowhere, and, unfortunately, I speak that from experience.
- V